Student satisfaction remains at the highest level in the University’s history, according to the results of this years’ National Student Survey.

Students at the University of Leeds have rated Leeds University Union (LUU) with a satisfaction score of 92%, meaning the Union is one of the highest rated in the UK.

This is the second year in a row that LUU has been awarded a 92% satisfaction score, a figure which is significantly above the average of 69% and is the highest in the Union’s history.

Jack Palmer, the Union Affairs Officer at LUU said: “To maintain such a high level of satisfaction from our members is brilliant news. This year the £17 million upgrade of our building has started, which has challenged our staff to uphold LUU’s high standards of engagement and provision for students. It’s excellent to learn that through their dedication we have retained these results.”

The University also mirrored this success, maintaining its highest satisfaction score for the second year running, with 90% of final year students saying they were satisfied or very satisfied with their course.

This means that the university ranks joint 20th in the country, alongside the likes of Cambridge, Oxford and Newcastle.

The results show that higher tuition fees may not be affecting student experiences of higher education as much as feared, with a recent survey conducted by The Student Room finding that student satisfaction levels across universities in the UK have decreased as concerns over debts rise.

Tom War, Deputy Vice-Chancellor for Student Education at Leeds University. said “The 90% score for Satisfaction is a considerable achievement in an increasingly competitive environment.

“Our next job is to analyse the results in more detail and discuss them with individual schools and our student body, to see how and where we need to focus our efforts in the future. I know colleagues will continue to seek ways in which we can further improve the student experience, and thank them for their ongoing hard work and commitment.”

The results of the NSS will contribute towards the teaching excellence framework, which will be used to rate universities on their quality of teaching and determine the maximum tuition fee an institution can charge.

Polly Hatcher

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